Benefit Contacts
Emergency Contact Line
Family Emergency Contact Line
(308) 535-4201
Layoff Line
UPRR Layoff Line
1-800-262-4409
Create Layoff Request Online
Medical Providers
- UPRR Enrollment Services
1-800-753-2692 - HR Service Center Support
1-877-275-8747 or 402-544-4000
UPRR Workforce Resources - Union Pacific RR Benefits Manager
Manage Your Benefits Online (Your Track To Health) -
Highmark Blue Cross Blue Shield
1-866-267-3320 -
United Healthcare
1-800-842-9905
-
The Hartford
*Replaced Aetna
1-800-205-7651
833-357-5153 -
Summary Plan Descriptions Information for all National Health and Welfare Plans
UP Railroad Employees Health Systems
1-800-547-0421
Union Plus
Programs and Contact Information
1-800-472-2005
Note: (8:30 a.m. - 4:30 p.m. ET, weekdays)
Mental Health / Substance Abuse
-
United Behavioural Health
1-866-850-6212 - American Addiction Centers
Substance Abuse Insurance Information
1-888-969-5177
Prescription Drug Providers
-
Express Scripts Prescription Drug Card and Mail Order
1-800-842-0070
Dental Provider
-
Aetna Dental Plan
1-877-277-3368
Note: Must have 1 year of service to be eligible
Life Insurance Provider
-
MetLife Insurance - National Health & Welfare Plan
1-800-310-7770
-
To purchase an Optional Life & AD&D policy with Met Life Group #0145757
1-866-659-1377
Note: Must have 120 days of service to be eligible
Vision Providers
-
EyeMed Vision Care
1-855-212-6003
Note: Must have 1 year of service to be eligible
Agreement Employees Retiree Medical Plan Provider
-
United Healthcare
1-800-842-5252
-
UP Railroad Employees Health Systems
1-800-547-0421
Agreement 401(k) Retirement Plan
-
Vanguard
1-800-523-1188
Note: Plan eligibility occurs following 1 year from original hire date. Additional information on your 401(k) plan is available in the Financial Planning section on Union Pacific's HR/Benefits page. -
UP Railroad Employees Health Systems
1-800-547-0421
Agreement Employees Insurance Eligibility Questions
-
Union Pacific - Payroll Accounting
1-402-544-4729 (Option - "2", Option - "1")
National Employee Assistance Help Line
-
1-800-779-1212
Educational Assistance Program
-
1-877-275-8747
544-4000 (Company Line)
Note: Available for all employees.
Railroad Retirement Board (RRB)
-
Railroad Retirement Board
1-877-772-5772
Note: Contact your nearest RRB Office. Each state has one or more offices. Look in telephone book under "United States Governement Offices.
Supplemental Retirement Plan