Benefit Contacts

Emergency Contact Line

Family Emergency Contact Line
(308) 535-4201

Layoff Line

UPRR Layoff Line
1-800-262-4409
Create Layoff Request Online

Medical Providers
Union Plus

Programs and Contact Information
1-800-472-2005
Note: (8:30 a.m. - 4:30 p.m. ET, weekdays)

Mental Health / Substance Abuse
Prescription Drug Providers
Dental Provider
Life Insurance Provider
  • MetLife Insurance - National Health & Welfare Plan
    1-800-310-7770
  • To purchase an Optional Life & AD&D policy with Met Life Group #0145757
    1-866-659-1377
    Note: Must have 120 days of service to be eligible
Vision Providers
Agreement Employees Retiree Medical Plan Provider
Agreement 401(k) Retirement Plan
  • Vanguard
    1-800-523-1188
    Note: Plan eligibility occurs following 1 year from original hire date. Additional information on your 401(k) plan is available in the Financial Planning section on Union Pacific's HR/Benefits page.
  • UP Railroad Employees Health Systems
    1-800-547-0421
Agreement Employees Insurance Eligibility Questions
  • Union Pacific - Payroll Accounting
    1-402-544-4729 (Option - "2", Option - "1")
National Employee Assistance Help Line
  • 1-800-779-1212

Educational Assistance Program
  • 1-877-275-8747
    544-4000 (Company Line)
    Note: Available for all employees.
Railroad Retirement Board (RRB)
  • Railroad Retirement Board
    1-877-772-5772
    Note: Contact your nearest RRB Office. Each state has one or more offices. Look in telephone book under "United States Governement Offices.
Supplemental Retirement Plan